Help & Support

We like to hear you out when you get stuck or encounter any difficulty with our products, As soon as you buy one of our products, you can DM us to get invited to our Discord channel.

Support Policy:

You will need a valid purchase code to get invited to our Discord channel.

Please Note:

Free support policy includes troubleshooting, technical assistance with the product only. It does not include any customization, additional features integration, or concerns about third-party plugin compatibility. But, support is applied to the plugin(s) we developed and integrated ourselves. We appreciate your understanding.

If you need assistance and information on the purchased product that is not covered in the documentation, post them on our Discord channel. You can expect an answer within 24 - 48 hours, usually as soon as possible.

All support requests are being processed on business days (Monday to Saturday) from 9.00 to 19.00 (GMT +7).

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